Private Security Industry Regulatory Authority
Proper Conduct And Appeal
Code of conduct
28.1. The Minister must, after consultation with the Council, prescribe a code of conduct for
security service providers which contains sufficient procedures and rules of evidence
for its enforcement.
28.2. The code of conduct is legally binding on all security service providers, irrespective of
whether they are registered with the Authority or not and, to the extent provided for in
this Act, on every person using his or her own employees to protect or safeguard merely
his or her own property or other interests, or persons or property on his or her premises
or under his or her control.
28.3. The code of conduct must contain rules-
a. that security service providers must obey in order to promote, achieve and maintain –
i. a trustworthy and professional private security industry which acts in terms of the law applicable to the members of the industry;
ii. compliance by security service providers with a set of minimum standards of conduct which is necessary to realize the objects of the Authority; and
iii. compliance by security service providers with their obligations towards the State, the Authority, consumers of security services, the public and the private security industry in general; and
b. to ensure the payment of minimum wages and compliance with standards aimed at preventing exploitation or abuse of employees in the private security industry, including employees used to protect or safeguard merely the employer’s own property or other interests, or persons or property on the premises of, or under the control of the employer.
28.4. The code of conduct must be drawn up with due regard to –
a. the objects of the Authority; and
b. the different categories or classes of security service providers, different types of security services and any other factor meriting differentiation not amounting to unfair discrimination.
28.5. The code of conduct may provide for different penalties in respect of different categories or classes of security service providers or other persons who employ a security officer.
28.6. a. The code of conduct drawn up in terms of subsection (1) must first be published by the Minister in the Gazette with a notice indicating that the Minister intends to issue such a code and inviting interested persons to submit to the Minister within a stated period, but not less than four weeks from the date of publication of the notice, any objections to or representations concerning the proposed code of conduct: Provided that, if the Minister after the expiry of that period decides on any alterations of the proposed code as a result of any objections or representations, it is not necessary to publish such alterations for further comment.
b. The provisions of paragraph (a) apply with regard to any amendment of the code of conduct.
28.7. a. A code of conduct comes into operation on a date determined by the Minister in the Gazette.
b. The Minister may for the purposes of paragraph (a) determine different dates in respect of different categories or classes of security service providers. Improper conduct proceedings against security service providers
29.1. Improper conduct proceedings may, in the prescribed manner, be instituted by the Authority against a security service provider or other person who employs a security officer, on account of an allegation of improper conduct, whether such improper conduct was allegedly committed within or outside the borders of the Republic.
29.2. The person presiding at improper conduct proceedings may, on good grounds, conduct or proceed with such proceedings in the absence of the security service provider concerned.
Appeal against decisions
30.1. Any person aggrieved by-
a. the refusal by the Authority to grant his or her application for registration as a security service provider;
b. the suspension or withdrawal of his or her registration as a security service provider by the Authority; or
c. a finding against him or her, of improper conduct in terms of this Act, or the punishment imposed in consequence of the finding, may within a period of 60 days after service of the notification of the relevant decision contemplated in paragraph (a), (b) or (c), appeal to an appeal committee.
30.2. An appeal committee contemplated in subsection (1) is appointed by the Minister for every appeal and consists of-
a. a person with not less than five years’ experience as an attorney, advocate or magistrate, who is the presiding officer; and may also include
b. two other persons if it is considered appropriate by the Minister.
30.3. Every person serving as a member of an appeal committee must be independent from the Authority and may have no personal interest in the private security industry or in the affairs of an appellant.
30.4. The procedure in connection with the lodging and prosecution of an appeal in terms of this section must be prescribed.
30.5. The amounts payable by an appellant to the Authority in respect of the reproduction of records and related matters in the lodging and prosecution of an appeal must be prescribed.
30.6. The appeal committee hearing an appeal in terms of this section may confirm, set aside or vary the decision or substitute for such decision any other decision which in the opinion of the appeal committee ought to have been taken and direct the Authority to do everything necessary to give effect to the decision of the appeal committee.
30.7. A member of the appeal committee may be paid such remuneration and allowance as the Minister may, from time to time, determine with the concurrence of the Minister of Finance.”
On the 30th of September 2015, The Government Gazette released an AMENDMENT TO THE REGULATIONS MADE UNDER THE PRIVATE SECURITY INDUSTRY REGULATION ACT, 2001 (ACT NO. 56 OF 2001).